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Terms and Conditions

Please note:

The Calmbirth® program includes psychological and emotional preparation for birth. I understand that the delivery of the course will include guided relaxation as a means to facilitate emotional subconscious healing of fear and anxiety about childbirth.

If you or your partner are currently under the care of a psychologist or psychiatrist, please provide a letter of approval for you to attend the Calmbirth® course.

Cancellation Policy:

Cancellation of Booking for a Course

Depending upon the circumstances surrounding the need to cancel or reschedule, it is expected that individuals take the responsibility and accountability to appropriately communicate to Hey Baby! Birth & Breastfeeding Support to make alternate arrangements.

Rescheduling or Cancellation of a Booking for a Calmbirth Course/event

Rescheduling of your Calmbirth Course:

An administration fee of $20 will be charged for any Calmbirth Course/event booking change. If an alternative date cannot be found, the clients will be subject to the Hey Baby! Birth & Breastfeeding Supports' Cancellation & Refund Policy.

If the reason for the change of booking is extenuating, then it will be at the discretion of the Calmbirth Educator as to whether they charge this fee.

It is the responsibility of the client to carefully consider the date they are booking to avoid any additional fees.

Cancellation & Refund policy for Calmbirth Courses/Events

All cancellations will incur an administration fee of $55 and are subject to the following conditions:

  • 28 Days or more prior to a Calmbirth Course/Event: The cost of the course or event will be refunded minus the $55 administration fee.

  • 14-27 Days prior to a Calmbirth Course/Event: The cost of the course minus the administration fee of $55 will only be refunded if the cancelled booking is replaced with another booking.

  • 1-13 days prior to a Calmbirth Course/Event: Refunds during this timeframe will only be considered for medical reasons and where Hey Baby! Birth & Breastfeeding Support is unable to provide an alternative course prior to the Client’s Estimated Due Date. A medical certificate, and if COVID, proof of a recent positive RAT/PCR test, must be provided by the client to receive a refund.

Refunds are not considered for non-medical cancellations within the 1-13 day timeframe. Hey Baby! Birth & Breastfeeding Support will make every effort to provide an alternative course.

Please note alternative course options may include a face to face with another Educator or a Zoom course.

 Hey Baby! Birth & Breastfeeding Support endeavours to be reasonable and fair when considering cancellation requests and expects this to be reciprocated by our Calmbirth Clients.


COVID-19 Policy

If a participant tests positive for COVID-19 and is in isolation in accordance with government recommendations at the time of your scheduled course, an alternative arrangement will be made for the participant/s to attend a ZOOM course or reschedule to a later date if time allows.


If any state restrictions are imposed that result in lockdowns, classes will move to ZOOM.


A Participant must not attend a Face-to-face Calmbirth course if:
● In the last 5 days they have tested positive for COVID-19.
● In the last 14 days they have been in contact with someone who has tested positive for COVID-19.
● Are experiencing any symptoms of COVID-19 such as a temperature, cough, sore throat, running nose, difficulty breathing, changes to taste and smell, or diarrhoea.
● Living in a household with a person who is currently isolating.
● They are awaiting a COVID-19 test result.

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